Privacy Policy
Last updated: November 28, 2025
1. Introduction
Givly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our donation management platform and related services.
By using Givly, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, organization name, and password when you create an account
- Organization Profile: Address, tax ID, charity registration number, logo, and contact information
- Donor Information: Names, email addresses, phone numbers, and mailing addresses of donors
- Payment Information: Donation amounts and payment methods (processed securely by Stripe)
- Communications: Messages you send to us or through our platform
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, and actions taken within the platform
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP addresses, access times, and referring URLs
- Cookies: Session cookies for authentication and preferences
3. How We Use Your Information
- Provide, operate, and maintain our services
- Process donations and send receipts
- Send transactional emails and notifications
- Respond to your inquiries and support requests
- Improve and personalize your experience
- Analyze usage patterns to enhance our platform
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Stripe (payments), Supabase (database), Resend (emails), Vercel (hosting)
- Nonprofit Organizations: Donor information is shared with the nonprofit you donate to
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your data:
- 256-bit SSL/TLS encryption for all data transmission
- PCI-DSS compliant payment processing through Stripe
- Row-level security in our database
- Regular security audits and monitoring
- Secure authentication with OAuth and magic links
6. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Receive your data in a structured format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@givly.app
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Donation records are retained for 7 years for tax compliance purposes. You may request deletion of your account at any time.
8. Children's Privacy
Givly is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@givly.app
- Website: https://givly.app